WE SHIP WORLD WIDE !

 

Yes, we’re shipping world wide!

Any order placed before 09:00 on a weekday will be shipped out the same day.
For specific requests (Weights, Laser engravings and etc) please contact us directly.
Feel free contact us at [email protected] with any questions.
Or just send your message via our Chat (right corner).

FAQ

Most frequent questions and answers

It depends on your location, usually every order arrives within 7-21 days.

Please check your mailbox and look for our last email, if you can’t find it, try look into the ‘spam’ folder.

Still can’t find the email? please send us a email including your full name and we will resent the confirmation.

Email: [email protected]

If your kendama arrived but you wasn’t home, usually the shipping company try to deliver it again, so try to contact your local post office with the tracking number.

 

If you didn’t picked the package and it already sent back to us, contact us by mail to arrange the shipping again. Please note – in that case, we will have to charge 10$ for to cover the shipping costs.

Send us an email ASAP including your full name, order number and request.

Email: [email protected]

We ship very fast so hurry up! 🙂

Yes !

Feel free to ask for your favorite setup or weights, we will try our best to match your request.

Please check our last email, you’ll find there the tracking number of your package.

You can track your package in any tracking service platform like 17Track.com.

If your tracking number shows the shipping company tried to deliver the package with no success, please contact your local post office directly.

If your tracking number shows ‘Custom delay’, it may be delayed because of an issue with the package, like tax charges or just a normal check of your package by the customs.

In order to release your package faster, we strongly advise contacting the customs in your country and request for the package with your tracking number. we’re here to help but we’re not responsible for a customs delay.

Austria +43-3577-670
Belgium +32-2-201-23-45
China  +86-1011183
France +33-969391391
Germany  +49-2284333112
Greece  +30-2106073005
Italy  +39-0659588507
Japan +81-3-5665-4200
Moldova  +27-322496969
Poland  +48-225481506
Portugal +35-1-21-194-9241
Russia + 74-95744544
Spain + 34-902197197
Thailand + 66-28313600
UK +44-2476213144
Ukraine +38-0442353381
Vietnam +84-283-8664-046

CAN’T FIND WHAT YOU’RE LOOKING FOR?

Feel free to contact us anytime.

+972-3-571-3952        [email protected]

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